First Aid + Security + Lost and Found

First Aid / Medical Clinic

Ski patrollers and mountain safety hosts are stationed at the top of major chairlifts.  The first-aid room is serviced by Truckee Tahoe Medical Group and is located on the lower level of the Northstar Club building in the Village at Northstar™.  Report all accidents to the attendant at the bottom or top of the nearest chairlift.  To summon help, use the international signal of crossing your skis in an "X" uphill of the injured skier or rider, or contact Ski Patrol at 530.562.2445. 

Truckee Tahoe Medical Group's six physicians and two nurse practitioners are trained in family practice, internal medicine, and sports medicine, and can accommodate most of your medical needs, including casting, suture, and x-ray. 

Website: www.ttmg.net    Phone: 530.581.8864

Security

The Security Office is located by the stair way to the Preferred Parking Lot.  Our security officers monitor grounds and lodges 24 hours per day.  They can assist in disputes, locker problems, stolen items or lost persons. 

Phone: 530.562.2259

Lost and Found

Lost and Found is located:

• In the Village to the left of the Children’s Ski Check
• On mid-mountain next to the Arrow Chairlift, across from the Lodge at Big Springs
• Next to the Ski/Snowboard Rentals on the ground floor of the Northstar Club at the entrance to Snowell

Phone: 530.562.3555